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How we handle your information

We collect account details, payment records and device data when you open an account or move chips through Touch 'n Go eWallet, Boost or GrabPay. Everything we ask for keeps your wallet secure and the lobby running smoothly.

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PRIVACY ENQUIRIES

How to reach us about your data

If you have questions about what we collect, want to update your details or ask for a data export, our support team handles privacy requests through the same channels you use for account help. Most data queries are answered within two business days.

Live chat Open the chat bubble in the bottom corner of any lobby page and tell the agent you need privacy or data help; they can pull your account summary or forward the request to compliance.

Email support Send your data request to the support address listed in the footer; include your registered mobile number or account username so we can verify identity before releasing information.

Account settings Inside your profile page you can edit contact details, review recent logins and see the last three payment methods you used; for full data export or account closure, contact support directly.

DATA HANDLING

Security and control over your information

We encrypt payment confirmations, hash passwords and log every access event so you can audit who touched your account. Cookie consent appears the first time you visit; you can withdraw it in browser settings, though some lobby features need session cookies to work.

Encryption in transit

Every page load, deposit instruction and withdrawal request travels over TLS so network observers cannot read your balance or payment details; we renew certificates before expiry to keep the lock icon green.

Cookie categories

Essential cookies remember your login and language choice; analytics cookies track which game tiles get the most opens so we can improve lobby layout; you can block analytics in browser privacy settings without losing account access.

Retention schedule

We keep transaction logs for the period required by financial record rules, then archive them; marketing preferences and game history stay until you close your account, after which we delete personal identifiers within thirty days.

Your rights

You can ask for a copy of everything we hold, correct outdated contact details or request deletion by messaging support; we verify your identity with the mobile number on file before releasing data or making changes.

What this policy covers

club77 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

This privacy policy describes how club77 collects, stores and protects personal information you provide when you register, deposit or play. We gather your contact details, payment method identifiers and device information to verify identity, process transactions and prevent fraud. When you top up via Touch 'n

1
Go eWallet, Boost or GrabPay, we log the transaction reference and amount to match it against your account balance. We use cookies and session tokens to keep you signed in across tabs and to remember language preferences. Your data stays within our platform infrastructure and is
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shared only with payment processors, game-studio APIs and compliance partners where local law requires verification. We retain account records for the period required by applicable financial and anti-fraud regulations, then delete or anonymise them. You can request a copy of your data, correct inaccurate fields or
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close your account by contacting support; we aim to respond within seven business days. Access to our services depends on local law and is available only where local law permits. We update this policy as regulations or platform features change, and we post the revision date
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at the bottom of this page so you can see when terms were last amended.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Privacy questions we hear most

We ask for your mobile number, email and date of birth during sign-up, then your full name when you make your first withdrawal so we can match it against the payment account and satisfy verification rules.

We send transaction references to Touch 'n Go eWallet, Boost and GrabPay to confirm deposits, and we pass session tokens to game-studio APIs so they can load your balance; we do not sell contact lists to marketers.

Message live chat or email support with your registered mobile number; we verify your identity, then send a JSON export of account details, transaction history and login records within seven business days.

Yes; contact support and ask for account closure; we delete personal identifiers within thirty days, though we archive transaction logs for the period financial regulations require before final deletion.

Essential cookies keep you signed in and remember language settings; analytics cookies track lobby clicks; you can block analytics in your browser without losing access, but essential cookies must stay on for the platform to work.

We retain deposit and withdrawal logs for the period required by applicable financial record rules, then anonymise them; the exact retention span depends on the jurisdiction under which our payment processor operates.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoJungle Deer Slots InfoRedang Reef Slots

How we handle your information

How to reach us about your data

Security and control over your information

Encryption in transit

Cookie categories

Retention schedule

Your rights

Privacy questions we hear most

01 What personal information does club77 collect when I register?

02 Does club77 share my data with third parties?

03 How do I request a copy of my data?

04 Can I delete my account and all my data?

05 What cookies does club77 use and can I turn them off?

06 How long does club77 keep my payment records?

Privacy Policy

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