Reference

Terms Conditions That Govern Your club77 Account

These terms set out what you agree to when you open and use your club77 account — covering deposits via Touch 'n Go eWallet, Boost, or GrabPay, how your wallet balance is managed, and what we expect from you in return.

Account EligibilityWallet & Payment RulesFair Use PolicyAccount Suspension RightsGoverning Law

Enter Lobby Read FAQ

What These Terms Actually Cover

club77 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

By creating an account on club77, you confirm that you have read and accepted these terms in full. They apply to every action you take on the platform — logging in, depositing funds through Touch 'n Go eWallet, Boost, or GrabPay, placing wagers, and requesting withdrawals

1
via DuitNow or FPX. We may update these terms when our services change or when applicable rules require it. When that happens, we will post the revised version on this page and the updated date will be shown at the top. Continued use of your account
2
after a revision means you accept the new terms. You are responsible for keeping your login credentials secure. Any activity carried out under your account is treated as authorised by you unless you notify us immediately of unauthorised access. We reserve the right to suspend or
3
close accounts that breach these terms, including accounts found to be operating multiple registrations or misusing wallet top-up flows. Eligibility to hold an account depends on your local law and is available only in regions where such use is permitted.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

HOW WE HANDLE YOUR DATA

Account Security and Your Rights Under These Terms

We take the obligations in these terms seriously on our side too. Here is how we handle the key areas that affect your account directly.

Account Data Retention

We retain your account records for as long as your account is active and for a period after closure as required by applicable rules. You may request a summary of the data we hold by contacting support.

Cookie and Session Use

We use session cookies to keep you logged in and to remember your wallet preferences. You can manage cookie settings in your browser; disabling them may affect lobby functionality.

Account Security Practices

Your account is protected by password authentication and OTP verification on login from a new device. If you suspect unauthorised access, use the account lock option or contact live chat immediately.

Requesting Changes or Corrections

If your account details are incorrect — name, contact number, or linked wallet — submit a correction request through live chat or email. We verify identity before making changes to payment-linked fields.

CONTACT CHANNELS

Reach Us About These Terms

Questions about what these terms mean for your account? Our support team handles policy queries through the channels below. For account-specific issues — such as a suspended wallet or a flagged transaction — have your account ID ready when you get in touch.

Live Chat Start a live chat session directly from the club77 lobby. Available for account and policy questions; response times vary by queue.

Email Support Send detailed terms or account queries to our support address. We aim to respond within one business day for policy-related requests.

Help Centre Our on-site help centre covers common terms questions — account eligibility, wallet rules, and what happens when a term is updated.

Common Questions About These Terms

These are the questions we get most often about how our terms apply to real account situations in Malaysia.

Access depends on whether your use is permitted under local law where you are located. It is your responsibility to check that before opening an account.

If your account is suspended for a terms breach, we will review the balance as part of the investigation. Funds linked to disputed activity may be held pending that review.

We post the revised terms on this page with an updated date. If the change is material, we may also send a notification to your registered contact. Continued use means acceptance.

No. Each person may hold one account only. Duplicate accounts are a breach of these terms and may result in both accounts being closed and balances reviewed.

Contact our support team via live chat or email with your account ID. We will confirm your identity and provide a summary of the data we hold on your account.

Deposits and withdrawals must use payment methods registered in your own name — Touch 'n Go eWallet, Boost, GrabPay, DuitNow, or FPX. Third-party wallet use is not permitted under these terms.

Reference